Terms & Conditions
Terms & Conditions
Prices
All prices quoted are inclusive of VAT, however, VAT is not applied to fruit trees. Sussex Fruit Trees reserves the right to alter prices without prior notice.
Quotations
Quotations remain valid for 30 days, unless otherwise stated. All goods are offered subject to being available at time of order. Delivery and performance times quoted are a guide, and the company does not accept liability for delays however caused.
Payments
Payments shall be made at time of goods exchange unless specifically agreed.
Payments for work on site will be at time of job completion or within seven days of receipt of invoice.
Legal Title
All goods delivered or collected remain the property of Sussex Fruit Trees until paid in full. Although, all liability for goods pass to the customer on receipt.
Guarantee
All plants are guaranteed to be healthy when delivered or collected. If there is a defect, Sussex Fruit Trees will supply a replacement tree or product as soon as practicable.
Shortages are rare, however, may occur if tree dies or suffering accidental damage or an occasional stock control error. In this situation you would be offered an alternative tree, but only agreed with you.
Installation work carried out on site is guaranteed for one year.
Pruning & Grafting
Sussex Fruit Trees cannot be held responsible for the condition of trees after delivery or if they fail to grow due to unsuitable conditions, for instance, poor soil conditions, inappropriate planting and maintenance, adverse weather conditions, lack of maintenance or other factors beyond our control.
Complaints
In the event of there being any cause for complaint, please contact Sussex Fruit Trees so that the complaint can be dealt with amicably.
General
The company offers information as general guidance only and accepts no liability for this advice.
Photographs and charts are for illustration only.
Bare root trees are only available at specified times.
It is the customer’s responsibility to mark out the exact location of underground services (electricity, gas etc..). Sussex Fruit Trees cannot accept any liability to damaged services which might occur during tree planting unless marked out before work commences.
All plants are believed to be true to name, but in the event of an error on our part, our liability to pay charges or compensate shall not exceed a refund of the full price paid.
Placing an order indicates the acceptance of these terms and conditions, and shall not be varied by terms issued from the customer unless specifically agreed in writing.
Date Published 21/1/2015
Author Sussex Fruit Trees